Last Updated: June 2026
This Refund Policy applies to the services provided through Invoice G2G (“Service”), which is owned and operated by Zikosoft LLC. (“Company”, “we”, “us”, or “our”).
At Invoice G2G, we strive to provide a reliable invoicing and payment management platform for businesses and professionals. This Refund Policy explains how subscription payments, cancellations, and refunds are handled.
Subscription Fees
Invoice G2G offers subscription-based services that are billed on a recurring basis, either monthly or annually depending on your selected plan.
By subscribing, you authorize Invoice G2G and its payment processors, including Stripe, to charge the applicable subscription fees, taxes, and any additional charges.
Free Trial & Promotional Offers
Invoice G2G may occasionally offer free trials, promotional pricing, or discounted subscription plans. These offers are subject to their own terms and may be modified or discontinued without notice.
Promotional offers cannot be applied retroactively unless specifically stated.
Billing & Automatic Renewal
All subscriptions automatically renew unless canceled before the renewal date.
By purchasing a subscription, you authorize automatic renewal charges using your selected payment method.
Cancellation
You may cancel your subscription at any time from your account settings.
Cancellation becomes effective at the end of the current billing period, and access to paid features continues until the subscription expires.
No additional subscription fees will be charged after cancellation.
Refund Policy
General Policy
All subscription fees are final and non-refundable except where required by applicable law.
Invoice G2G does not provide refunds or credits for:
- Partial subscription periods.
- Unused features.
- Change of mind.
- Accidental purchases.
- Failure to use the Service.
- Business closure or changes in business circumstances.
Exceptional Refund Requests
We may review refund requests at our sole discretion in exceptional situations, including:
- Duplicate charges caused by billing errors.
- Verified unauthorized transactions.
- Technical issues caused solely by Invoice G2G.
Approval of any refund request remains solely at the discretion of Invoice G2G.
Plan Changes
Upgrades may be charged immediately on a prorated basis.
Downgrades become effective during the next billing cycle and are not eligible for refunds.
Payment Failures
If payment cannot be processed successfully, Invoice G2G may suspend access to paid features until payment is completed.
Chargebacks & Payment Disputes
If a chargeback or payment dispute is initiated, Invoice G2G may suspend or terminate access while the dispute is being reviewed.
Please contact our support team before initiating a chargeback so we can help resolve billing issues.
Contact Us
If you have any questions regarding billing, cancellations, or refunds, please contact us:
We will make reasonable efforts to respond promptly to all billing-related inquiries.